Incidents reported on status page for Services Cloudradio https://status.cloudrad.io/ en https://status.cloudrad.io/incident/710347 Fri, 22 Aug 2025 06:04:00 -0000 https://status.cloudrad.io/incident/710347#72f52868670502039f4363567fd4614605a85537ce558d70af4e7295a47c031f Switch over is now completed. All radios should be back online, if you are still experiencing issue, don't hesitate to contact us. https://status.cloudrad.io/incident/710347 Fri, 22 Aug 2025 05:47:00 -0000 https://status.cloudrad.io/incident/710347#f9f6e464e00767b208cc48a3dfd74c9d81e89c1d4717ffa501cd8a4b899a1dc9 We are now starting to migrate the traffic to the new server, a small interruption is expected. https://status.cloudrad.io/incident/710347 Fri, 22 Aug 2025 03:43:00 -0000 https://status.cloudrad.io/incident/710347#0014496722f8382d93831309d1aa21c0f484e9bfe5dc0839447a555c07b66eb5 There is a hardware issue with the server, we will transfer the radios on a new instance. Only a short downtime of few minutes is expected during the switch over. https://status.cloudrad.io/incident/710347 Fri, 22 Aug 2025 02:51:00 -0000 https://status.cloudrad.io/incident/710347#22729b725d4187de873a4e4b09cf6c37904d03a3a0819d4e24e9de5d65e6d241 We are experiencing some issue with the server, investigating. https://status.cloudrad.io/ Mon, 18 Aug 2025 01:05:51 +0000 https://status.cloudrad.io/#2bf5809e1ee243bcb732e65c5509c4275a6d559bb05ce1adeb118fcb99a74eca Web Player recovered https://status.cloudrad.io/ Mon, 18 Aug 2025 00:57:13 +0000 https://status.cloudrad.io/#2bf5809e1ee243bcb732e65c5509c4275a6d559bb05ce1adeb118fcb99a74eca Web Player went down https://status.cloudrad.io/ Mon, 18 Aug 2025 00:30:50 +0000 https://status.cloudrad.io/#0113cfe0582812a9865b85750b7d7ef52a7b80c481df0eb2a3b96661f6484290 Web Player recovered https://status.cloudrad.io/ Mon, 18 Aug 2025 00:14:18 +0000 https://status.cloudrad.io/#0113cfe0582812a9865b85750b7d7ef52a7b80c481df0eb2a3b96661f6484290 Web Player went down https://status.cloudrad.io/incident/707208 Sun, 17 Aug 2025 05:09:00 -0000 https://status.cloudrad.io/incident/707208#d8c98a7f296f73ff1f31800f0e647c46590ffee91f1d5cc7dd93a63f8afd6129 We have deployed a new proxy server that fix this issue. Refreshing the page should get your player working again. https://status.cloudrad.io/incident/707208 Sat, 16 Aug 2025 23:26:00 -0000 https://status.cloudrad.io/incident/707208#ec4d2fac0c9faefb9157c05fdc1bb1b7221fcf955c744cbd5840c18392f48d26 Currently experience some outage (no audio) or degraded service (player title not displaying) on some radio. Investigating the situation further. https://status.cloudrad.io/incident/706880 Sat, 16 Aug 2025 08:18:00 -0000 https://status.cloudrad.io/incident/706880#7a8ab4a56d8a66a465fa3fa99870c1a590a90c93989b5d250e32774da852432c The server was still very unstable, during that time we finalized the new machine and transferred all the radio over. We have done all the verification and everything is working now. But if you have a problem with you radio, don't hesitate to contact us. Sorry for the inconvenience. https://status.cloudrad.io/incident/706880 Sat, 16 Aug 2025 07:17:00 -0000 https://status.cloudrad.io/incident/706880#f2bcb74b12ef1fe764cacc809b82a3c2ad7f2e27c36122fac0997eea4f9980c4 We have stabilized the server, all the services are back online. We will monitor the situation and replace the server if needed. https://status.cloudrad.io/incident/706880 Sat, 16 Aug 2025 04:54:00 -0000 https://status.cloudrad.io/incident/706880#61b2045c58a138701ec2498b3f1f12979dab80365c2130fa5f28af7b253b12c6 There is some hardware degradation on one of the server, we are migrating services away from that machine. Some radio might experience short disruption. https://status.cloudrad.io/incident/706880 Sat, 16 Aug 2025 02:49:00 -0000 https://status.cloudrad.io/incident/706880#2263d0bbf6c386e3354c58487049c1f35115cd3bbf08e96e33561d653716be9b We are seeing some problem with the radios in Montreal, investigating. https://status.cloudrad.io/incident/521563 Sun, 02 Mar 2025 21:36:00 -0000 https://status.cloudrad.io/incident/521563#187aa376606a46105bf04fe3f2a1e73c16674c6b95dbe61277233722f282ddbd Service are now back online. Sorry for the inconvenience caused by this. If you still have any issue, don't hesitate to contact our support. https://status.cloudrad.io/incident/521563 Sun, 02 Mar 2025 21:20:00 -0000 https://status.cloudrad.io/incident/521563#376b9e8b987fa49af6fc3921fc15c4eac9f2d6ac2f0f04eaa58fa54a3a1743fe Still waiting on a resolution, no new update. Radios server are working, but the player and console are affected by this incident. https://status.cloudrad.io/incident/521563 Sun, 02 Mar 2025 20:28:00 -0000 https://status.cloudrad.io/incident/521563#8dedeb6749d8648505ba2bedd338f24c5b3db60e7d33e5e11477c8b42406e512 It's a power issue at the datacenter. We are waiting on a resolution. https://status.cloudrad.io/incident/521563 Sun, 02 Mar 2025 20:07:00 -0000 https://status.cloudrad.io/incident/521563#22169736d6c954b2c1343caea12e04b60b60b9073a4f3a19c266e7bfa56c31d7 We have aware of this issue and investigating. https://status.cloudrad.io/incident/304705 Mon, 25 Dec 2023 03:27:00 -0000 https://status.cloudrad.io/incident/304705#51d06d9abba2fd2afd3bb9030d2d7ee9eb854fe5b285be6d2eb7b9c8ec758c62 Server is back online. https://status.cloudrad.io/incident/304705 Mon, 25 Dec 2023 03:27:00 -0000 https://status.cloudrad.io/incident/304705#51d06d9abba2fd2afd3bb9030d2d7ee9eb854fe5b285be6d2eb7b9c8ec758c62 Server is back online. https://status.cloudrad.io/incident/304705 Mon, 25 Dec 2023 03:13:00 -0000 https://status.cloudrad.io/incident/304705#2c465488c2123ddbf990d3b49256c8e81d326766c2ad6ee300447fee8ff52b76 There is a problem with Roubaix, investigating. https://status.cloudrad.io/incident/304705 Mon, 25 Dec 2023 03:13:00 -0000 https://status.cloudrad.io/incident/304705#2c465488c2123ddbf990d3b49256c8e81d326766c2ad6ee300447fee8ff52b76 There is a problem with Roubaix, investigating. https://status.cloudrad.io/incident/304075 Sat, 23 Dec 2023 05:55:00 -0000 https://status.cloudrad.io/incident/304075#d249d315af3316247adda98c96ed61d0f49062b20a0098df808b63ec011d72b6 I have received an update from the datacenter regarding the incident. It appears that multiple racks of servers were impacted by a power outage. However, I'm pleased to inform you that the situation has been resolved, and everything is now functioning normally. I have verified that all services on the server have been checked and are running without any issues. https://status.cloudrad.io/incident/304075 Sat, 23 Dec 2023 05:55:00 -0000 https://status.cloudrad.io/incident/304075#d249d315af3316247adda98c96ed61d0f49062b20a0098df808b63ec011d72b6 I have received an update from the datacenter regarding the incident. It appears that multiple racks of servers were impacted by a power outage. However, I'm pleased to inform you that the situation has been resolved, and everything is now functioning normally. I have verified that all services on the server have been checked and are running without any issues. https://status.cloudrad.io/incident/304075 Sat, 23 Dec 2023 05:25:00 -0000 https://status.cloudrad.io/incident/304075#868b9aa6d213c3b64a34689e518b3e3625f9a95dc18ae3ec33cfab45d8033f6e The server has been restored and is now back online. I will provide further information as it becomes available. https://status.cloudrad.io/incident/304075 Sat, 23 Dec 2023 05:25:00 -0000 https://status.cloudrad.io/incident/304075#868b9aa6d213c3b64a34689e518b3e3625f9a95dc18ae3ec33cfab45d8033f6e The server has been restored and is now back online. I will provide further information as it becomes available. https://status.cloudrad.io/incident/304075 Sat, 23 Dec 2023 03:46:00 -0000 https://status.cloudrad.io/incident/304075#14d74c9d85a3a060f973f01dccd70fd7b0b9362c7b37f128954986da5d1ea3a6 There is currently an issue with a server located in Roubaix. It appears to be a hardware problem with the machine. We have requested an intervention from the datacenter to address the issue. The incident has also affected the console due to the high number of failed requests. We will provide further information as it becomes available. https://status.cloudrad.io/incident/304075 Sat, 23 Dec 2023 03:46:00 -0000 https://status.cloudrad.io/incident/304075#14d74c9d85a3a060f973f01dccd70fd7b0b9362c7b37f128954986da5d1ea3a6 There is currently an issue with a server located in Roubaix. It appears to be a hardware problem with the machine. We have requested an intervention from the datacenter to address the issue. The incident has also affected the console due to the high number of failed requests. We will provide further information as it becomes available. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 12:45:00 -0000 https://status.cloudrad.io/incident/294716#87c0a502f18804ef47accf701b1987c2ae6f3ed49afa4bd63e077b972e59b0c2 All services are currently stable. If you encounter any issues, please feel free to reach out to us at help@cloudrad.io. The problem originated from the hardware of the host machine, specifically a BIOS corruption that required physical intervention on the machine, hence the delay in recovery. We continue to closely monitor the server and plan to replace it in the near future. We will provide more details in due course. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 12:45:00 -0000 https://status.cloudrad.io/incident/294716#87c0a502f18804ef47accf701b1987c2ae6f3ed49afa4bd63e077b972e59b0c2 All services are currently stable. If you encounter any issues, please feel free to reach out to us at help@cloudrad.io. The problem originated from the hardware of the host machine, specifically a BIOS corruption that required physical intervention on the machine, hence the delay in recovery. We continue to closely monitor the server and plan to replace it in the near future. We will provide more details in due course. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 09:23:00 -0000 https://status.cloudrad.io/incident/294716#2e00e7daecc09bb2ef8652767ea2c8b9cfdb8a50123f82502aa5961aa75f37ac Server was bring back online. Investigation under way. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 09:23:00 -0000 https://status.cloudrad.io/incident/294716#2e00e7daecc09bb2ef8652767ea2c8b9cfdb8a50123f82502aa5961aa75f37ac Server was bring back online. Investigation under way. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 06:45:00 -0000 https://status.cloudrad.io/incident/294716#ed652d35dfad8e6b9e75afc6849736f5ca6244f6fd41e108f2b8440da8160f52 An intervention is scheduled on the affected server. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 06:45:00 -0000 https://status.cloudrad.io/incident/294716#ed652d35dfad8e6b9e75afc6849736f5ca6244f6fd41e108f2b8440da8160f52 An intervention is scheduled on the affected server. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 06:42:00 -0000 https://status.cloudrad.io/incident/294716#5a35b79a318028295b4a8f6cf5c5cbe7aa8cf1d4d8849ffc67b876e97727491a Incident detected by our monitoring system. One server in Roubaix is down. It also impact out API failing because of all the failed request to the affected server. Our web player and the console is currently inaccessible. https://status.cloudrad.io/incident/294716 Fri, 01 Dec 2023 06:42:00 -0000 https://status.cloudrad.io/incident/294716#5a35b79a318028295b4a8f6cf5c5cbe7aa8cf1d4d8849ffc67b876e97727491a Incident detected by our monitoring system. One server in Roubaix is down. It also impact out API failing because of all the failed request to the affected server. Our web player and the console is currently inaccessible.