All services are currently stable. If you encounter any issues, please feel free to reach out to us at help@cloudrad.io. The problem originated from the hardware of the host machine, specifically a BIOS corruption that required physical intervention on the machine, hence the delay in recovery. We continue to closely monitor the server and plan to replace it in the near future. We will provide more details in due course.

The server was brought back online. Investigation under way.

An intervention is scheduled on the affected server.

Incident detected by our monitoring system. One server in Roubaix is down. It also impacted our API, which failed because of all the failed requests to the affected server. Our web player and the console are currently inaccessible.