Previous incidents

Server is back online.

I have received an update from the datacenter regarding the incident. It appears that multiple racks of servers were impacted by a power outage. However, I'm pleased to inform you that the situation has been resolved, and everything is now functioning normally. I have verified that all services on the server have been checked and are running without any issues.

All services are currently stable. If you encounter any issues, please feel free to reach out to us at help@cloudrad.io. The problem originated from the hardware of the host machine, specifically a BIOS corruption that required physical intervention on the machine, hence the delay in recovery. We continue to closely monitor the server and plan to replace it in the near future. We will provide more details in due course.