Previous incidents

February 2024
No incidents reported
January 2024
No incidents reported
December 2023
Dec 24, 2023
1 incident

Service Incident - Roubaix

Downtime

Resolved Dec 24 at 10:27pm EST

Server is back online.

1 previous update

Dec 22, 2023
1 incident

Service Incident - Roubaix

Downtime

Resolved Dec 23 at 12:55am EST

I have received an update from the datacenter regarding the incident. It appears that multiple racks of servers were impacted by a power outage. However, I'm pleased to inform you that the situation has been resolved, and everything is now functioning normally. I have verified that all services on the server have been checked and are running without any issues.

2 previous updates

Dec 01, 2023
1 incident

Service Incident - Roubaix - Resolved

Downtime

Resolved Dec 01 at 07:45am EST

All services are currently stable. If you encounter any issues, please feel free to reach out to us at help@cloudrad.io. The problem originated from the hardware of the host machine, specifically a BIOS corruption that required physical intervention on the machine, hence the delay in recovery. We continue to closely monitor the server and plan to replace it in the near future. We will provide more details in due course.

3 previous updates